Privacy Policy & Legal Notice

1. Legal Notice (Aviso Legal)

1.1. Platform Owner and Operator: PlayFi Global Casino (hereinafter "PlayFi") is a digital investment and entertainment platform operating on blockchain technology (Polygon/MATIC network). The Platform is accessible at myplayfi.io.

1.2. Nature of the Platform: PlayFi is a decentralized crypto-based platform that integrates investment contracts, casino gaming, a lottery system, and a referral network. All operations are secured through a verified smart contract (PlayFi Vault) deployed on the Polygon blockchain.

1.3. Regulatory Status: PlayFi operates as a decentralized blockchain-based platform. Users are solely responsible for ensuring that their use of the Platform complies with the laws and regulations of their jurisdiction. The Platform does not target users in jurisdictions where cryptocurrency investments or online gaming are prohibited.

1.4. Investment Disclaimer: The information provided on the Platform does not constitute financial advice, investment advice, or any form of professional advisory service. All investment decisions are made at the user's own discretion and risk. While investments are collateralized through the PlayFi Vault smart contract and the associated PLFI token, users should understand that all digital asset investments involve some degree of risk.

1.5. No Guarantee of Returns: While the Platform is designed to generate returns through its integrated ecosystem (casino revenue, network commissions, and smart contract yields), past performance does not guarantee future results. The stated ROI percentages represent the system's design parameters, not guaranteed outcomes.

2. Information We Collect

PlayFi collects the following categories of information:

2.1. Account Information:

• Full name (first and last name)
• Email address
• Username
• Country of residence
• Phone number (optional)
• Referral/sponsor information

2.2. Financial Information:

• Blockchain wallet addresses (MetaMask, Phantom)
• Transaction history (deposits, withdrawals, investments, commissions)
• Investment contract details
• Wallet balances

2.3. Technical Information:

• IP addresses
• Browser type and version
• Device information
• Session data and cookies
• Access logs and timestamps

3. How We Use Your Information

We use collected information for the following purposes:

• Account Management: To create, maintain, and secure your account.
• Service Delivery: To process deposits, withdrawals, investment contracts, commissions, lottery entries, and casino gameplay.
• Communication: To send transactional notifications, support responses, and important platform updates.
• Security: To detect fraud, prevent abuse, and protect the Platform and its users.
• Compliance: To comply with applicable legal and regulatory requirements.
• Platform Improvement: To analyze usage patterns and improve our services.

4. Data Storage and Security

4.1. User data is stored on secure servers with encryption at rest and in transit.

4.2. Passwords are hashed using industry-standard bcrypt hashing algorithms and are never stored in plain text.

4.3. Blockchain-related data (transactions, investments, commissions) is also recorded on the Polygon blockchain, which is publicly accessible and immutable by design.

4.4. We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

4.5. Despite our security measures, no method of electronic storage or transmission is 100% secure. Users acknowledge and accept this inherent limitation.

5. Data Sharing

5.1. PlayFi does not sell, rent, or trade user personal information to third parties.

5.2. We may share information with:

• Service Providers: Third-party services that assist with payment processing (NowPayments), email delivery, and infrastructure hosting.
• Blockchain Networks: Transaction data is inherently published on the Polygon blockchain as part of normal blockchain operations.
• Legal Requirements: When required by law, court order, or governmental authority.
• Security: When necessary to investigate fraud, protect our rights, or ensure the safety of users.

6. Cookies and Tracking

6.1. The Platform uses session cookies essential for authentication and user experience.

6.2. We do not use third-party advertising cookies or tracking pixels.

6.3. Session cookies are automatically deleted when the user logs out or the session expires.

7. User Rights

Users have the right to:

• Access: Request a copy of their personal data held by the Platform.
• Correction: Request correction of inaccurate personal data via their profile settings or by contacting support.
• Deletion: Request deletion of their account and associated personal data, subject to legal and contractual obligations.
• Portability: Request their data in a structured, machine-readable format (transaction CSV exports are available within the Platform).
• Objection: Object to the processing of personal data under certain circumstances.

To exercise any of these rights, contact us at support@myplayfi.io.

8. Data Retention

8.1. Account data is retained for as long as the account is active, plus a reasonable period thereafter for legal and compliance purposes.

8.2. Transaction records and blockchain data are retained indefinitely due to the immutable nature of blockchain technology.

8.3. Upon account deletion request, personal identifiers will be removed or anonymized within 30 days, while financial records may be retained as required by law.

9. Children's Privacy

The Platform is not intended for use by individuals under the age of 18 (or the age of majority in their jurisdiction). We do not knowingly collect personal information from minors. If we become aware that a minor has registered, the account will be terminated immediately.

10. International Data Transfers

As a blockchain-based platform, data may be processed and stored in various jurisdictions. By using the Platform, you consent to the transfer of your information to jurisdictions that may have different data protection laws than your country of residence.

11. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Material changes will be communicated via email or platform notification. Continued use of the Platform after changes constitutes acceptance of the updated policy.

12. Contact

For questions or concerns regarding this Privacy Policy or Legal Notice:

• Email: support@myplayfi.io
• Platform: myplayfi.io